Amazon Fire Forces Users to View Ads
When my Samsung tablet died after eight years of use, I reluctantly agreed with the Best Buy Geek Squad that it was time to let it go. So, I started…
Samsung Caters to Your Busy Life
One of the biggest hassles for consumers is dealing with customer service. I'm sure that we have all been frustrated with the automated answer machines that don't understand a single…
Samsung Pay Uses Geo-Fencing
Recently, I decided to try out Samsung Pay on my Samsung S8. What I found super interesting with the app was it's use of geo-fencing. Geo-fencing is just one of…
Social Media as a Form of Customer Support
As technology is taking over the world, companies are struggling to resolve bugs that their customers are experiencing. Many customers are waiting hours on hold and getting frustrated with their…
Samsung enlists Samsung Rewards to promote Bixby
Samsung is trying to catch up to Apple's Siri and Amazon's Alexa by introducing Bixby. Bixby was already in development when the Samsung S8 came out but the personal assistant…
Time for a Samsung Rebrand?
With the two Galaxy Note 7 recalls, there have been rumors that the South Korean technology company will be abandoning the Note brand all together. If not done correctly, this…