Why is Responsible AI important?
For years now, professionals from various domains have been warning against the use of Artificial Intelligence without ethics guidelines. Some professionals in the industry claim that it is too soon…
Entity Sentiment Analysis for Better Customer Understanding
With the start of the new decade, I am making a resolution ; I will help further NLP analyses with the goal of better understanding customers. One NLP analysis that…
Using NLP to Better Solve Customer Needs
Every day of our lives, we generate an unimaginable amount of data. A simple call to a service center or interaction with a chatbot is data that can be store…
Microsoft Wants to Get to Know You Better
In today's world, one of the most valuable assets for a company is data. The more data that a company has, the more potential it has to appeal to consumers…
When Visual Appeal is Unnecessary
The other day, I received an email from the apartment management seeking my feedback. This was the world's most unimpressive email. It lacked any sort of visual appeal. It had…
Allo Advertising on University Campuses
As I was walking into the gym the other day, I noticed something different. There were advertising stickers on the doors to the gym. Google had struck a deal with…
Facebook Messenger Becoming Your Personal Assistant
Whenever we need something, a vast majority of us search it in Google or ask Siri. If we're hungry, we usually ask Google or Siri to show us restaurants nearby.…
Smart Home: New Regulations?
Philip DeFranco brought up the new Burger King commercial on his show tonight. This new Burger Kind commercial engages Google Home, a smart home device, and is stirring up all…
Google Doodle on Valentine’s Day
I couldn't help myself to write a second post this week when I saw this cute Google Doodle. Google has been making these links on their logo for as long…